VIP Pass to Season 1
VIP access gives you the time you need to distill your favorite sessions and share them with your team.
Here's what's included:
#1 Lifetime Access to Season 1
- Audio files
- Strategy & Actions Steps PDF
- Worksheets & Resources
#2 Personality Workshop: Style & tone that builds trust with potential customers
- Two exercises to create clarity on your style and tone for brands new and old
- Strategies for aligning your team around a single personality
- Companion Worksheet
#3 Innovation Workshop: Optimize your highest ROI offer
Find opportunities to optimize your most important product or service so that your customer experiences are more thoughtful, personal, and filled with over-the-top delight. Featuring Chip Bell.
- One exercise to identify the product or service that you should focus on
- One exercise to break down the customer experience into approachable chunks
#4 Team Unity Lesson: Integrate Customer Stories Into Normal Business Operations
Paul Smith shares techniques that will create a team culture that is laser focused on the customer experience.